Refund Policy

At Man Sheets, we stand behind the quality of our cologne-scented detergent and dryer sheets. Due to the consumable and hygienic nature of our products, refunds are limited and subject to the terms below.

Refund Eligibility

Refund requests must be submitted within 7 days of delivery, as confirmed by the shipping carrier.

To request a refund, please contact us at [your support email] with your:

Full name
Order number
Description of the issue
Photos (if applicable)

Refunds may be approved under the following circumstances:

The product arrived damaged
The product was defective upon arrival
You received the wrong item
The package was lost in transit (verified by the carrier)

Non-Refundable Situations

We do not offer refunds for:

Opened or used products (unless defective)
Dissatisfaction due to scent preference
Orders placed incorrectly by the customer
Minor packaging damage that does not affect product use
Requests submitted after 7 days of delivery

Because fragrance preference is subjective, refunds will not be issued based solely on scent preference.

Full vs. Partial Refunds

Approved refunds may be issued as:

Full Refund – for verified damaged, defective, incorrect, or lost items
Partial Refund – at our discretion if the product is partially usable

Shipping costs are non-refundable unless the issue was caused by our error.

Refunds will be issued to the original payment method within 5–10 business days after approval. Processing times may vary depending on your bank or credit card provider.

Chargebacks & Abuse

We reserve the right to dispute chargebacks that violate this policy. Accounts suspected of refund abuse or fraudulent claims may be restricted from future purchases.

Policy Changes